For everything BlackBerry

BlackBerry Support Packages

Basic

Get a call or email back within 8 hours from when you submit incidents electronically through a website login. Basic Support is an ideal introductory option for organisations with 30 or fewer BlackBerry smartphones.

Mid

Technical issues will receive a 4 hours response by telephone or email, plus access to self-service tools such as the BlackBerry Expert Support Centre, technical webcasts, training and BlackBerry Certification programmes.

Ultima

Offers direct telephone access to our technical experts and free software upgrades. You can also submit incidents electronically and request a phone or email response back within 2 hours.

BlackBerry-Alliance

You are viewing the text version of this site.

To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.

Need help? check the requirements page.


Get Flash Player