BlackBerry Server Technical Support Services for Small and Medium Business gives your business reliable, affordable and scalable technical support directly from the BlackBerry Solution Experts.
Basic, Enhanced and Advantage support levels provide a wide range of options for your organisation.
24x7 single point of contact for all your BlackBerry support needs
Flexible, affordable offerings grow along with your business
Increases efficiency and frees your IT resources
Support is simple to set up, easy to use, and easy to manage
Continuous protection for your BlackBerry® smartphone investment
Get a call or email back within 8 hours from when you submit incidents electronically through a website login. Basic Support is an ideal introductory option for organisations with 30 or fewer BlackBerry smartphones.
Technical issues will receive a 4 hours response by telephone or email, plus access to self-service tools such as the BlackBerry Expert Support Centre, technical webcasts, training and BlackBerry Certification programmes.
Offers direct telephone access to our technical experts and free software upgrades. You can also submit incidents electronically and request a phone or email response back within 2 hours.
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